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Questionnaire for customer satisfaction

Questionnaire for customer satisfaction

For Colmec S.p.A. “The customer’ satisfaction is essential“; We hereby thank you for the answers that you will kindly provide us regarding the product supplied, our organization and our services.

This questionnaire will allows us to comply the ISO 9001: 2015 standard requirements and above all, thanks for your comments and suggestions, identify any aspects for improvement.

very dissatisfieddissatisfiedneutralsatisfiedvery satisfied
1. How would you rate the quality of the whole system?
2. How would you rate the quality of the product made by the system supplied?
3. How would you rate the quality of our technicians work during commissioning / technical assistance intervention?
4. How would you rate the competence of our technicians during commissioning / technical assistance intervention?
5. How would you rate the courtesy and availability of our technicians during commissioning / technical assistance intervention?
6. How would you rate the communication and exchange of information with our sales department throughout the project implementation process from order to the delivery / request for technical assistance?
7. How would you generally rate the quality of our company?
8. How would you rate the attention of our company towards health, safety and environment?

COLMEC SPA

Zona Industriale Sud-Ovest
Via Massari Marzoli, 6
21052 Busto Arsizio (VA)
Tel. +39.0331.342551

COLMEC USA, INC

35 Nutmeg Drive #135
Trumbull, CT 06611
Tel. 203 502 8822

CONTACTS

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